Send us a note.
A real person will read it.
Order question? Product question? Photo behaving badly? Something mysteriously refusing to cooperate? Send it our way. We’re a small Gold Coast print studio run by real humans, not a customer-service maze with eighteen menu options and sad hold music.
If it’s about an order, include your order number and the email address used at checkout. It saves us from staring into the digital abyss whispering, “but who ARE you?”
Help us help you faster.
Give us the useful details up front and we can spend less time playing customer-service detective and more time actually fixing the thing.
Order question?
Include your order number and the email address used at checkout. This helps us find your order without summoning the spirits.
Need to change something?
Tell us as quickly as possible. Once a personalised order has wandered into production, changing names, photos or wording may no longer be possible.
Waiting on an order?
Check our shipping and processing information first. We don’t narrate every production stage like a nature documentary, but we’ll contact you if we need anything.
Might already be answered. Miracles do happen.
Right. What’s going on?
Complete the form below with as much useful information as you can. Order numbers, screenshots and actual descriptions are extremely helpful. “It doesn’t work” has terrific mystery, but very little diagnostic value.
We’ll take it from here.
A real human will read your message. In the meantime, please resist the urge to send the same enquiry through six different channels and then wonder why everything feels oddly familiar.
