Ink + Fold products are made to be used, gifted, washed, displayed and generally enjoyed. Give them the right kind of care and they will stay looking fabulous for much longer.
Materials and finishes vary between products, so the care instructions shown on the individual product page and any instructions attached to your item are the ones that apply to that particular product.
Different products need different care. Here are the sensible general rules, plus a reminder to check the specific instructions for the exact thing you bought.
If the product page or attached care information says something different from the general guidance below, follow the instructions supplied for your particular product. Materials, coatings, print processes and finishes can differ.
For tea towels, hand towels, face washers, beach towels and other washable towel products:
Printed beach towels are designed for actual beaches, pools and wet humans. Treat the printed surface kindly.
Dinner happens. So do gravy, pasta sauce and the occasional mysteriously airborne pea.
Soft things prefer soft treatment. Always follow the product page and attached care instructions.
Plates, mugs and other hard-surface products can have different coatings and care requirements.
Drinkware finishes, lids and seals can vary, so always follow the care information for the exact product.
Tote bags, lunch bags, passport holders and other travel products are best cared for according to the material used.
Paper has one major design flaw: it remains extremely committed to being paper.
Covers, inserts and printed fabrics can all have different care requirements.
Decorative hard-surface products prefer gentle cleaning rather than an industrial-strength attack.
They are designed to be used. They are not designed to be scrubbed like they owe the household money.
Printed and decorated surfaces can gradually wear if repeatedly exposed to abrasion, strong chemicals, extreme heat or harsh outdoor conditions. A little sensible care goes a long way.
Normal wear and tear, accidental damage, incorrect care, misuse and damage that occurs after delivery are different from a manufacturing fault.
Printed products may naturally show signs of use over time, particularly if they are washed frequently, exposed to abrasion, used outdoors or handled every day.
A ceramic mug dropped onto concrete has not mysteriously developed a production issue. It has simply conducted an extremely successful gravity demonstration.
These five little checks prevent an impressive amount of household regret.
If you believe your product has a genuine manufacturing or production fault, contact us with your order number and clear photographs showing the issue so we can investigate it properly.
Our care information does not limit any rights or remedies you may have under Australian Consumer Law.
Contact Ink + FoldCare instructions vary between products. Check the individual product page, follow any instructions supplied with your item and treat your new Ink + Fold thing like the fabulous little object it is.
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